I have recently learned about the primitive ideals and prime spectrum of a C*-algebra. I am looking for a 'reason' for why they are useful. I mean this in the sense that if I was a mathematician reseraching this area, why would it even cross my mind to define the primitive spectrum?
It seems to me, that the theory of irreducible representations of a C*-algebra are perfectly happy without the notion of a primitive ideal. In the commutative case, the correspondance between maximal modular ideals and characters is motivated by the fact that we are trying to prove results which require the exsitence of cahracters with certain properties (e.g. when proving the norm of the Gelfand transform, we want to construct a character). I think about this as 'certain accessible algebraic property (every modular ideal is contained in a maximal modular ideal) allows us to deduce some property about the character space. However I have not come across any similar result, where the algebra concerning primitive ideals would have allowed some results to be proven about representations. In fact I feel that the algebraic definition connecting them to maximal modular left ideals is really rigid.