I am trying to solve a continuous-time Markov chain exercise. But I have been stuck for a few days and I don't know how to continue or even If what I have done is correct.
Consider a system having five identical independent components.
Each component works for an exponential time, measured in days, and parameter 4.
When a component breaks down, it is replaced immediately as sufficient technicians are available to address any failure at any time. The duration of a repair is also exponential and on average lasts half a day.
Determines, in the long run, how long the system is out of service because it has all its components damaged.
I consider state n as the state where exactly n components are under repair. So I built the transition matrix Q as below:
$$ Q=\begin{pmatrix} -20 & 20 & 0 & 0 & 0 & 0\\ 2 & -18 & 16 & 0 & 0 & 0\\ 2 & 2 & -16 & 12 & 0 & 0\\ 2 & 2 & 2 & -14 & 8 & 0\\ 2 & 2 & 2 & 2 & -12 & 4\\ 2 & 2 & 2 & 2 & 2 & -10\\ \end{pmatrix} $$
I'm not totally sure that the half under the diagonal is totally correct.
If it is, any hint how to calculate the system availability in the long run?