If $\varphi: A \to B$ is surjective, then is $\varphi^{**}: A^{**}\to B^{**}$ surjective? Let $A$ and $B$ be $C^*$-algebras and consider a $*$-homomorphism $\varphi: A \to B$. Then the biduals $A^{**}$ and $B^{**}$ carry natural $C^*$-structures (coming from the enveloping von Neumann algebra) so that the map
$$\varphi^{**}: A^{**}\to B^{**}$$
is again a $*$-morphism.
If $\varphi$ is isometric (i.e. injective), it is easily verified (using general properties of adjoint maps on normed spaces) that $\varphi^{**}: A^{**}\to B^{**}$ is again isometric.
I'm now wondering if surjectivity of $\varphi$ implies surjectivity of $\varphi^{**}$.
We can't use the straightforward route: we have
$\varphi$ surjective $\implies $ $\varphi^*$ injective but this does not allow us to conclude that $\varphi^{**}$ is surjective. I'm starting to think there may be a counterexample!
 A: The map $\phi^{\ast\ast}$ is indeed surjective. First note that the image of $\phi^{\ast\ast}$ contains $B$, which is weak$^\ast$ dense in $B^{\ast\ast}$ by Goldstine's theorem. Moreover, as $\phi^{\ast\ast}$ is weak$^\ast$ continuous, its image is weak$^\ast$ closed by Proposition 1.16.2 of Sakai's $C^\ast$-Algebras and $W^\ast$-algebras. Thus it must equal $B^{\ast\ast}$.
A: Generally, let $A$,$B$ be Banach spaces and $T:A\to B$ be a bounded linear operator. If $T(A)$ is norm-closed in $B$, then

*

*$T$ is surjective $\Leftrightarrow T^*$ is injective.

*$T$ is injective $\Leftrightarrow T^*$ is surjective.

Thus, $\phi$ is surjective iff $\phi^{**}$ is surjective.
A: For completeness of the post and as a small adition to MaoWao's excellent answer, I would like to include an argument for the proof that if $M,N$ are von Neumann algebras and $\phi:M\to N$ is a w$^*$-continuous $^*$-homomorphism, then $\phi(M)$ is $w^*$-closed. The proof below is in the same spirit as the one in Sakai's book.
Note that we can assume without loss of generality that $\phi$ is injective. For that, one needs to observe that $I:=\ker(\phi)$ is a $w^*$-closed ideal and consider the quotient $M/I$, which is also a von Neumann algebra$^{\text{note1}}$. Now the map $\psi:M/I\to N$ defined by $\psi(x+I)=\phi(x)$ is a well-defined, injective $*$-homomorphism that is $w^*$-continuous$^{\text{note2}}$ and $\psi(M/I)=\phi(M)$.
So assume that $\phi$ is also injective. As a $*$-homomorphism between $C^*$-algebras, $\phi$ is isometric. Let $y\in(\overline{\phi(M)}^{w^*})_{sa}$ with $\|y\|=1$. By Kaplansky's density theorem we can find a net $(x_i)\subset M$ with $\|\phi(x_i)\|\le1$ for all $i$ such that $\phi(x_i)\to y$ ultraweakly. But then $\|x_i\|=\|\phi(x_i)\|\le1$, so $(x_i)$ is a net in the closed unit ball of $M$, which is $w^*$-compact (by Banach-Alaoglu). Thus there exists a subnet $(x_{i_j})$ and some $x\in M$ with $x_{i_j}\to x$ ultraweakly. But then $\phi(x_{i_j})\to y$ and $\phi(x_{i_j})\to\phi(x)$. Uniqueness of the ultraweak limit yields $y=\phi(x)$. As $\overline{\phi(M)}^{w^*}$ is a $C^*$-algebra it is spanned by its self-adjoint elements of norm $1$ which we already proved that are included in $\phi(M)$, hence $\overline{\phi(M)}^{w^*}\subset\phi(M)$ as we wanted.

*

*note 1: one actually shows that if $I$ is a $w^*$-closed ideal then there exists a projection $e\in Z(M)$ such that $I=eM=eMe$ and thus the map $x+I\mapsto(1-e)x(1-e)$ gives an isomorphism $M/I\cong (1-e)M(1-e)$, which is a von Neumann algebra as a corner of $M$. Note also that since $e\in Z(M)$ we have $(1-e)x(1-e)=(1-e)x=x(1-e)$ for all $x\in M$.


*note 2: let $x_i+I\to x+I$ in $M/I$ ultraweakly. Transfer everything through the above isomorphism to $(1-e)M(1-e)$, so $(1-e)x_i(1-e)\to(1-e)x(1-e)$  ultraweakly. Apply $\phi$ which is known to be $w^*$-continuous to get $\phi(x_i(1-e))\to\phi(x(1-e))$. But $\phi(x_ie)=0=\phi(xe)$, so we have $\phi(x_i)\to\phi(x)$ ultraweakly.
