Lets use your method for seeing where you missed.
We know that there are $14!$ ways to arrange all of these balls. However ,we do not want red balls consecutive ,i.e, no two balls adjacent nor three balls.
Hence , we should find the number of exactly two red balls adjacent and three balls are adjacent.
EXACTLY TWO BALLS ADJACENT : Lets assume that we called red balls as $x_1 , x_2 ,x_3$. Moreover ,we select $x_1$ and $x_2$ are adjacent. Then how many arrangements are there when they are adjacet ?
The answer is $2! \times 13!$ . However , these arrangements contain the events where $x_3$ is either on the right of the pair of $x_1,x_2$ or on the left of $x_1 ,x_2.$ Because of the fact that we want to find the number of $\color{red}{exactly}$ two red ball adjacent , we should subtract the number of arrangements where $x_3$ is adjacent to the pair of $x_1, x_2 $.
We can do it by $(2! \times 13! - (2! \times 2! \times 12!)$. However, the pair could have been $x_1 ,x_3$ , because there are $C(3,2)$ different pairs that can be chosen adjacent , so we must multiply our solution by $C(3,2)$.
$\therefore C(3,2) \times[(2! \times 13!)-(2! \times2! \times 12!)]= 66 \times 12!$ is the nuber of arragement where there are exactly two pairs are adjacent.
EXACTLY THREE RED BALLS ADJACENT = As you think , if three red balls are adjacent ,the the number of possible arrangements are $3! \times 12!$
Result = $14! - [66 \times 12! + 6 \times 12!]= 14\times 13 \times 12! -72 \times 12! = 110 \times 12 ! =52,690,176,000$