Arrivals of passengers at a bus stop form a Poisson process N with rate $\lambda = 1/3$ per minute. Assume that a bus has left at time $t = 0$ leaving no customers behind. Let $T$ denote the time of arrival for the next bus; then the number of passengers present when it arrives will be $N_T$. We suppose that $T$ is independent of $N$ and has the distribution $\phi$.
a) Compute $E[N_T | T]$ and $E[N_T^2 | T]$.
b) Compute $E[N_T]$ and $Var(N_T)$ for
$d\phi(t) = 1/2 dt$ if $9 \leq t \leq 11, 0$ otherwise.
Background:
A typical Poisson process denoted by $N_t$ refers to the number of arrivals (discrete) at time $t$, with rate $\lambda$, where
$$P(N_t = k) = \frac{e^{\lambda t} (\lambda t)^k}{k!}$$
It is also given (and can be computed) that $E[N_t] = Var(N_t) = \lambda t$, but I don't know if those are applicable here because part a has a conditional and part b has a density function.
I'm confused about part a because it seems that $N_T$ already implies that time $T$ is met, thus $E[N_T | T] = E[N_T]$.
In part b I would think I should integrate from $t = $ 9 to 11, using the probability I provided with the given value of $\lambda$. However, what should I use for k?
Please provide feedback on both parts (sorry, I don't know if there is a rule about only asking one question per post).