The function is:
$$y= 3x + \ln\left(\frac {3x - 4}{x - 1}\right)$$
After differentiating I got:
$$y' = 3 + \frac 1{3x^2 - 7x + 4}\;\;\;\;\; \;\;\; y''= - \frac {6x - 7}{(3x^2 - 7x + 4)^2}$$
If you can't find any critical points for $f'$ how do you determine where it is increasing/decreasing, and similarly for $y''$, where it is convex/concave?