Henry's example shows why you're seeing $\ln(E(1+X))$ as an upper bound.
Lets try to prove that this difference converges to 0
Let $Y_m:= \ln(1+X_m)$
Note that $E[1+X_m]=m^2+\sigma^2+1$ and $E[Y_m]\geq 0$ by its definition.
By Markov's Inequality:
$$P(Y_m>a)\leq \frac{E[Y_m]}{a}\implies E[Y_m]\geq aP(Y_m>a)$$
However, by Jensen's Inequality:
$$\ln(1+m^2+\sigma^2)\geq E[Y_m]$$
Combining these gives:
$$aP(Y_m>a)\leq E[Y_m]\leq\ln(1+m^2+\sigma^2)$$
Now:
$$P(Y_m>a)=P(X_m<e^a-1)=P(v_m>\sqrt{e^a-1})+P(v_m<-\sqrt{e^a-1})$$
Standardizing $v_m$ we get:
$$P(Y_m>a)=1-\Phi\left(\frac{\sqrt{e^a-1}-m}{\sigma}\right)+\Phi\left(\frac{-\sqrt{e^a-1}-m}{\sigma}\right)$$
Thus:
$$a\left[1-\Phi\left(\frac{\sqrt{e^a-1}-m}{\sigma}\right)+\Phi\left(\frac{-\sqrt{e^a-1}-m}{\sigma}\right)\right]\leq E[Y_m]\leq \ln(1+m^2+\sigma^2),\;\forall a>0$$
Lets set $a=k\ln(1+m^2+\sigma^2),k\in(0,1)$:
$$k\ln(1+m^2+\sigma^2)\left[1-\Phi\left(\frac{(m^2+\sigma^2)^{0.5k}-m}{\sigma}\right)+\Phi\left(\frac{-(m^2+\sigma^2)^{0.5k}-m}{\sigma}\right)\right]\leq E[Y_m]\leq \ln(1+m^2+\sigma^2)$$
Taking the limit of the LHS:
$$\lim_{m\to \infty} k\ln(1+m^2+\sigma^2)\left[1-\Phi\left(\frac{(m^2+\sigma^2)^{0.5k}-m}{\sigma}\right)+\Phi\left(\frac{-(m^2+\sigma^2)^{0.5k}-m}{\sigma}\right)\right] = k\ln(1+m^2+\sigma^2)$$
Since $\forall k \in (0,1): (m^2+\sigma^2)^{0.5k}-m=O(m)$; therefore,
$$ k\ln(1+m^2+\sigma^2)\leq E[Y_m]\leq \ln(1+m^2+\sigma^2)$$
Maximizing the lower bound by letting $k\to 1$ gives:
$$ \ln(1+m^2+\sigma^2)\leq E[Y_m]\leq \ln(1+m^2+\sigma^2) \implies \lim_{m\to \infty} E[Y_m]=\ln(1+m^2+\sigma^2)$$
$\square$